Manage values of custom device fields
You can edit any field value of a device on the page with device details.
To edit a field value on the portal:
Go to the Devices tab.
Click the device for which you want to change the field value.
The page with device details opens.
On the navigation pane, click Custom device fields.
Next to the value that you want to edit, click the pencil icon.
Edit the value.
The value should not be less than one character or exceed 20 characters and can only contain ASCII characters [a–zA–Z0–9], spaces, underscores ( _ ), and hyphens (-).
Click the save icon.
The device has now a new field value. After you reload the OTA Connect portal, your smart groups that are based on the field with the modified value are automatically updated with the latest changes. However, campaigns that targeted the device with the modified value are not adjusted: devices cannot be added or removed after a campaign has already begun.
You can use a CSV file to manage values of custom device fields.
When you add a file, pay attention to the following details:
The DeviceID column should be the first column. The order of other columns is not important as they will be completely overwritten.
You can have no more than 20 custom device fields in one file.
To manage values in the custom device fields, modify your file in the following way:
In the first column, specify all of the device IDs for which you want to edit values.
If a device ID is included in the file, its field names and values are fully overwritten. Therefore, when you want to edit several devices, no need to include devices for which all values are unchanged.
In the next columns, specify all the existing custom device fields and the related values.
Edit or remove the needed values.
Your smart groups that are based on the fields with modified values are automatically updated with the latest changes. However, campaigns that targeted devices with the modified values are not adjusted: devices cannot be added or removed after a campaign has already begun.
Your January Update - Premium Germany campaign targets two devices of the Premium German smart group with the following IDs: CAR1 and CAR2. Your Premium German group is based on the following filter criteria:
The Trim level field contains the Premium value.
The Country field contains the Germany value.
Now, you need to change the Trim level filed of CAR2 from Premium to Standard and add the Premium value to the newly provisioned device (CAR3).
The file you upload should look like this:
DeviceID;Trim level;Country CAR1;Premium;Germany CAR2;Standard;Germany CAR3;Premium;Germany
The Premium German group now automatically targets CAR1 and CAR3, but not CAR2. However, the January Update - Premium Germany running campaign remains unchanged and still targets CAR1 and CAR2, but not CAR3.